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BlackHawk Industrial

B2B, ECOMM, User Experience

BlackHawk Industrial provides the highest quality industrial products and equipment and offers manufacturing services while creating innovative engineered supply solutions. Rapid growth through mergers and acquisitions brought new challenges with multiple technical systems with fragmented operations and administrative requirements. They needed one solution to rule them all.

The Challenge

The Challenge

BlackHawk Industrial provides the highest quality industrial products and equipment and offers manufacturing services while creating innovative engineered supply solutions.

  Rapid growth through mergers and acquisitions brought new challenges with multiple technical systems with fragmented operations and administrative requirements. They needed one solution to rule them all.

Rapid growth through mergers and acquisitions brought new challenges with multiple technical systems with fragmented operations and administrative requirements. They needed one solution to rule them all.

The Solution

The Solution

A refined and modernized digital strategy led to the integration of new Product Information System (PIM) and eCommerce platforms into the existing CRM and ERP systems – creating a holistic enterprise solution for all business units and acquisitions.

The Outcome

The Outcome

Our team’s solution delivered dramatic improvements to in-house digital capabilities, provided customer-specific self-service functionality directly tied to ERP and a 360-view of customers.

 The experience enabled rapid deployment of newly acquired businesses to the core enterprise platform.

The experience enabled rapid deployment of newly acquired businesses to the core enterprise platform.